Returns & Exchanges
At LRM, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items with original tags. Our streamlined process ensures that if a fit isn't perfect, your exchange or refund will be handled with ease.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals are still intact and undamaged.
- 3.Label and Ship
Print your prepaid shipping label from the portal, attach it to the outside of your parcel, and drop it off at any authorized carrier location.
- 4.Quality Check and Refund
Once our warehouse receives your return, we will inspect the garments and process your refund or ship your exchange within 5-7 business days.